We offer a flat-rate Standard International Delivery Service.
We work largely on a pre-order basis and all of our products are designed and handmade by a small team in our studio. The estimated time for preparing an order is approximately 10-15 business days (Monday - Friday).
Please allow 24-48 hours for order processing after the payment is made. Orders placed on Saturdays and Sundays will be processed the following Monday (or the next business day if that Monday is a Public Holiday).
Dispatch for orders placed during the holiday period (24-28 December) will commence from 29 December.
We always endeavour to process and send off your order within the shortest time possible. Should need your purchase delivered by a certain date, please get in touch with us in advance and we will do our best to make sure you receive your order in time.
Once delivery is arranged, tracking information will be forwarded to you via email.
International delivery times vary depending on destination (from 7 to 28 business days). We cannot be held responsible for any delays beyond our control.
Kidphilosophy cannot be held responsible for lost packages or ones damaged in transit. Also, please double check your billing and shipping addresses when placing an order as we are unable to reroute packages.
Duty & TaxesYour order may be a subject to duties and taxes determined by customs in the destination country. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.